Passionland

Few days ago, I visited Garuda Indonesia Lounge - while waiting for my flight to Bali to give an hour presentation about Word of Mouth (WOM) for Danone (Aqua & Mizone) team at Novotel Nusa Dua.

Unusual experience happened when I’m going to have something to eat as I haven’t have my breakfast at home. I saw a queue…. yup, there was a queue for a food stall - what an unusual look at the Garuda Lounge.

Then I found out, they all queue to have Nasi Liwet. Then, I queue and get my Nasi Liwet. Yummy…

Congrats to Garuda Indonesia who keep on improving their lounge (not only interior wise) and start giving something that not only good to eat but also remarkable and makes me talk to my friends.

As we all know, many lounge in our domestic area always give a standard items to offer. The food were all okay but that’s it… don’t expect for more. So much different experience when you visit other International Carrier’s lounge.

I hope with the good profit result of Garuda Indonesia in the past few years, they can maintain and keep on upgrading their service to reach their target to become a respected player in Asia.

Nasi Liwet is just a small thing with big impact.

A friend of mine said, “Although Nasi Liwet is not that expensive but if everybody in lounge took it, then Garuda will end up paying a lot, it’s better they serve the standard menu. Maybe your Nasi Liwet won’t stay long”

I hope my friend is wrong. I hope Garuda will keep Nasi Liwet and not only that they will add more remarkable stuff in their lounge. We’ll see… What do you think will happened?